65. 80 Clients, 2,500 Computers, 100% Encrypted: A Survival Story Every CEO Needs to Hear - with Robert Cioffi
In July 2021, Robert Cioffi's MSP business was completely destroyed in 90 minutes. 80 clients, 200 locations, 2,500 endpoints - 100% encrypted by ransomware through a zero-day exploit. But this isn't just another breach story. It's the blueprint for what every business owner needs to know about frameworks, community, and the one resource that could save your company when disaster strikes.
Justin and Mario dive deep with Robert about the human side of cyber attacks, why frameworks like CIS Controls became his lifeline, and how he transformed his nightmare into MSP911.org - a nonprofit that provides emergency response for cyber attacks. If you're a business owner wondering "what would we do if this happened to us?" - this episode contains answers you can't afford to ignore.
Key topics: Cybersecurity frameworks, incident response, community support, MSP911.org, Cyber Rise nonprofit, prevention vs. response strategies.
Creators and Guests

Host
Mario Zaki
During my career, I have advised clients on effective – and cost-effective – approaches to developing infrastructure that fosters productivity and profitability. My work has provided me with a broad-based knowledge of business from the inside, with an expertise in areas that go beyond IT alone, ranging from strategic planning to cloud computing to workflow automation solutions.
