What 100 Episodes of Cybersecurity Taught Us | UnHacked Ep. 100
Hosts:
Justin Shelley - https://www.phoenixitadvisors.com/
Mario Zaki - https://www.mazteck.com/
Joshua Holloway - https://7thdi.com/
Three MSP owners get honest about what 100 episodes of cybersecurity conversations actually changed in their businesses. The answer might surprise you.
Justin Shelley - https://www.phoenixitadvisors.com/
Mario Zaki - https://www.mazteck.com/
Joshua Holloway - https://7thdi.com/
Three MSP owners get honest about what 100 episodes of cybersecurity conversations actually changed in their businesses. The answer might surprise you.
After 100 episodes of UnHacked, Justin, Mario, and Josh step back from the usual threat-of-the-week format to ask a different question: what did we actually learn? The answers are less about specific vulnerabilities and more about how running this podcast forced each of them to get more serious about their own security postures, their own businesses, and the way they serve clients.
Justin admits he no longer trusts himself to run his business without the weekly pressure of digging into security topics for the show. What started as a marketing play during COVID became a forcing function for his own education. He also retired the phrase "97% of breaches could be prevented with basic cybersecurity measures" after building a 12-episode basics series and realizing the word "basic" is a lie. The stuff is hard, complicated, and most MSPs were not talking about it correctly even a few years ago.
Josh, the newest co-host at roughly 14 episodes in, shares what he has picked up from the other hosts' perspectives, including how Brian's approach to containerization and modular app design changed the way Josh is building an internal portal. The conversation also covers how the podcast has become a recruiting tool, why every IT owner vacations with a laptop, and what you should actually do in the first minutes of a business email compromise.
The episode closes with a practical discussion of incident response priorities: assess first, pull out your incident response plan, call your insurance carrier, and understand that if money was wired to the wrong account, your options are limited. Josh shares the one time he successfully recouped funds with the FBI's help, and why that case was the exception, not the rule.
What you'll learn:
- Why "basic cybersecurity" is a misleading phrase and what actually goes into foundational protection
- The first three things you should do when you suspect a business email compromise or wire fraud
- How running a content podcast forced an MSP owner to get more serious about his own security stack
- Why an incident response plan is the first thing you need, not the last, and what your insurance policy likely requires
- How AI security events have shifted from background noise to front-of-mind for every business owner
New episodes every week breaking down cybersecurity, AI, and digital resilience for business owners who cannot afford to learn these lessons the hard way. Subscribe so you do not miss the next one.
If you are a business owner trying to figure out whether your IT provider is actually protecting you or just keeping the printers working, visit unhackmybusiness.com to get visibility into your own security posture. Phoenix IT Advisors helps businesses use technology to make money and then protect that money from attorneys, compliance requirements, and the hackers coming for it. Schedule a consult at PhoenixITAdvisors.com.
Episode link: https://unhackmybusiness.com/episode/100
PhoenixITAdvisors.com
UnHacked on social: @UnHackedPodcast
PhoenixITAdvisors.com
UnHacked on social: @UnHackedPodcast
Creators and Guests
Host
Bryan Lachapelle
Hi, I’m Bryan, and I’m the President of B4 Networks. I started working with technology since early childhood, and routinely took apart computers as early as age 13. I received my education in Computer Engineering Technology from Niagara College. Starting B4 Networks was always a dream for me, and this dream became true in 2004. I originally started B4 Networks to service the residential market but found that my true passion was in the commercial and industrial sectors where I could truly utilize my experience as a Network Administrator for a large Toronto based Marine Shipping company. My passion today is to ensure that each and every client receives top of the line services. My first love is for my wonderful family. I also enjoy the outdoors, camping, and helping others. I’m an active Canadian Forces Officer working with the 613 Fonthill Army Cadets as a member of their training staff.
Host
Mario Zaki
During my career, I have advised clients on effective – and cost-effective – approaches to developing infrastructure that fosters productivity and profitability. My work has provided me with a broad-based knowledge of business from the inside, with an expertise in areas that go beyond IT alone, ranging from strategic planning to cloud computing to workflow automation solutions.
