34. Ground Zero with Robert Cioffi

We've spent the last 3 weeks breaking down the formula in significant detail: using industry standards, protect your technology, protect your data, and protect your people. That will get you to about 97% secure. But... what about that last 3%? What if you do everything right and STILL get attacked? How do you survive a full-blown cyber incident? 

Today we interview the great Robert Cioffi and learn exactly what he did when everyone's worst business nightmare came knocking on his door.

My #1 key takeaway: CULTURE. Retreat to your war room and dig deep on your company core values. Who are you as an organization? Let that be your #1 guide when rubber hits the road. 

Takeaway #2: community. "No matter how brilliant you are, there’s always something to learn." Get involved in your local community and your industry's community.

Takeaway #3: “You really need to be following some sort of framework”. This is what we talk about week after week when we suggest following industry standards and best practices. There are dozens of frameworks out there. Some are required by government regulation (PCI, HIPAA, NIST, CMMC, etc.). Others, like CIS, are designed to be self-regulated. Follow the ones that best suit your business model. 

Creators and Guests

Bryan Lachapelle
Host
Bryan Lachapelle
Hi, I’m Bryan, and I’m the President of B4 Networks. I started working with technology since early childhood, and routinely took apart computers as early as age 13. I received my education in Computer Engineering Technology from Niagara College. Starting B4 Networks was always a dream for me, and this dream became true in 2004. I originally started B4 Networks to service the residential market but found that my true passion was in the commercial and industrial sectors where I could truly utilize my experience as a Network Administrator for a large Toronto based Marine Shipping company. My passion today is to ensure that each and every client receives top of the line services. My first love is for my wonderful family. I also enjoy the outdoors, camping, and helping others. I’m an active Canadian Forces Officer working with the 613 Fonthill Army Cadets as a member of their training staff.
Mario Zaki
Host
Mario Zaki
During my career, I have advised clients on effective – and cost-effective – approaches to developing infrastructure that fosters productivity and profitability. My work has provided me with a broad-based knowledge of business from the inside, with an expertise in areas that go beyond IT alone, ranging from strategic planning to cloud computing to workflow automation solutions.
Barinder Hans
Guest
Barinder Hans
Barinder Hans, born and raised in the Fraser Valley, received his computer science degree at UBC. He is the founder & CEO of Red Rhino Networks, an award-winning managed IT service provider winning recognition for its outstanding technical support and leadership. With over 20 years in the tech industry, Barinder has been advising organizations on how to effectively secure and utilize technology.
Robert Cioffi
Guest
Robert Cioffi
Robert Cioffi graduated Iona College in 1990 with a BS Computer Information Science. After working at GE Capital for several years, Robert pursued an entrepreneurial calling and founded Progressive Computing with co-owner, Ugo Chiulli. Robert is widely known (and truly enjoys) to be an expert public speaker on a variety technology topics. His pragmatic, decisive and creative personality is evident in the dozens of business magazine articles published in the last 2 decades. Robert is actively engaged in the IT Nation Evolve Peer Group both as a member since 2010 and a Facilitator as of 2020. At heart, Robert is a “Go Giver”. He has volunteered as a CCD teacher, served on several non-profit boards, and is a board member for the prestigious Business Council of Westchester. Finally Robert is a bit of a LinkedIn junkie where you can follow his unique writing and thought leadership
34. Ground Zero with Robert Cioffi
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